Refund Policy

HomeRefund Policy

At DIGITATHYA, we are committed to providing our customers with a seamless shopping experience. However, if you are not satisfied with your purchase, we offer the following refund policy.

Eligibility for Refunds

Refund requests are eligible under the following conditions:

  • You registered the product on our platform and can provide proof of purchase and registration.

Refunds are not available for:

  • Products purchased via third-party vendors or outside the platform.
  • Digital products or services (such as software, subscriptions, or downloadable content) once they have been accessed or downloaded.

Refund Request Process

To initiate a refund, follow these steps:

  • Submit a Refund Request : You can submit your request via our platform’s support section or by contacting our customer service team at info@digitathya.com. Include details such as your order number, product details, and the reason for the return or refund.

Refund Timeline

  • Processing Time : Once your refund request is approved, we will process your refund within 5-7 business days.
  • Refund Method : Refunds will be issued to the original payment method used for the purchase.

Changes to This Refund Policy

DIGITATHYA reserves the right to update or modify this Refund Policy at any time. Any changes will be communicated through our platform, and the updated policy will take effect immediately upon posting. Please review this policy periodically for any updates.

Contact Us

If you have any questions or need assistance with your refund request, please contact our customer support team at info@digitathya.com.

Digitathya is designed to empower merchants by streamlining processes, enhancing customer experiences, and providing advanced tools for growth.