These Terms and Conditions ("Terms") govern your use of the DIGITATHYA website and mobile application ("Platform"), provided by DIDNOTECH INFOSYSTEM PRIVATE LIMITED ("We," "Us," or "Our"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Platform.
Acceptance of Terms
By accessing or using the Platform, you confirm that you have read, understood, and agreed to comply with these Terms, as well as any additional guidelines or rules that apply to specific sections or services on the Platform. We reserve the right to modify these Terms at any time, and the updated Terms will be effective immediately upon posting on the Platform.
Eligibility
You must be at least 18 years old to use the Platform. By using the Platform, you represent and warrant that you meet the eligibility requirements and are legally capable of entering into these Terms.
Account Registration
To access certain features of the Platform, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account details up to date. You are solely responsible for maintaining the confidentiality of your account credentials, and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
Account Termination
We reserve the right to terminate your access to our website and services, in whole or in part, at any time and for any reason, including breach of these Terms and Conditions.
Services Provided
DIGITATHYA offers a comprehensive platform catering to both B2B and B2C users, providing tailored services for each group.
For B2B users (businesses and merchants), our platform, accessible via the website, provides a seamless experience for onboarding new merchants, integrating payment solutions, and managing product life cycles and warranties. Merchants can register on our website to access tools that enable them to accept payments, track warranty information, and manage their products effectively throughout their lifecycle. This service empowers businesses to enhance their operational efficiency and improve customer satisfaction.
For B2C users (consumers), our mobile application serves as a robust and user-friendly platform for engaging with Digitathya services. Through the app, consumers can easily make secure payments using our integrated payment gateway, verify the authenticity of products with our anti-counterfeit services, and register their products for warranty tracking. Additionally, the app offers a rewarding shopping experience, allowing users to earn loyalty rewards for their purchases and interactions with the platform.
Payment and Transactions
All payments made through the Platform are subject to the terms and conditions of our third-party payment providers, including but not limited to the National Payments Corporation of India (NPCI). You agree to comply with these terms when processing payments through the Platform. All transactions are subject to validation checks, and we reserve the right to refuse or cancel any transactions that do not meet our criteria.
User Restrictions
As a user of the Platform, you agree to adhere to all applicable laws and regulations. You must not use the Platform to:
Intellectual Property
All content available on the Platform, including but not limited to text, graphics, logos, images, videos, software, trademarks, and other materials, are the exclusive property of DIGITATHYA or its licensors and are protected by applicable intellectual property laws, including copyright, trademark, and patent laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal or business purposes as outlined in these Terms. This license does not permit you to copy, modify, distribute, transmit, or create derivative works from any content on the Platform without prior written consent from DIGITATHYA.
Privacy and Data Protection
Your use of the Platform is governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal data. By using the Platform, you consent to the collection, processing, and sharing of your data in accordance with the terms outlined in our Privacy Policy. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. Please review the Privacy Policy periodically to stay informed about any changes or updates to our data protection practices.
Termination
We reserve the right to suspend or terminate your access to the Platform at our sole discretion, with or without notice, if we believe you have violated any of these Terms, engaged in fraudulent or unlawful behavior, or have otherwise failed to comply with the Platform's usage guidelines. Additionally, you may terminate your account at any time by contacting us. Upon termination of your account, you must cease using the Platform immediately, and any outstanding obligations or payments will remain due. You may lose access to any features or services associated with your account upon termination.
Disclaimers and Limitation of Liability
The Platform is provided "as is" and "as available," without any representations or warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or availability of the Platform or any services offered through it. To the fullest extent permitted by law, DIGITATHYA shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use or inability to use the Platform, including but not limited to damages for loss of data, revenue, or business interruption. Your sole remedy for dissatisfaction with the Platform is to stop using it.
Indemnification
You agree to indemnify, defend, and hold harmless DIGITATHYA, its officers, employees, agents, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of your use of the Platform, any violation of these Terms, or any third-party claims related to your actions or content on the Platform. This obligation survives the termination of your access to the Platform.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes, claims, or disagreements arising from or related to these Terms shall be exclusively resolved in the competent courts of India. By using the Platform, you consent to the jurisdiction and venue of these courts.
Force Majeure
DIGITATHYA shall not be held liable for any failure or delay in performance under these Terms due to circumstances beyond its reasonable control, including, but not limited to, natural disasters, acts of war, terrorism, government actions, labor strikes, equipment malfunctions, or any other unforeseen events or causes beyond our control (collectively referred to as "Force Majeure Events"). In the event of a Force Majeure Event, we will make reasonable efforts to minimize the disruption and resume normal operations as soon as possible.
Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please reach out to us at info@digitathya.com.
